Thursday, 24 November 2011

Can't connect to your phone. Disconnect it, Restart it, then try connecting again - Fixed



There is an issue with the Zune personal digital certificate.
To resolve this issue, create a new certificate:
  1. If it is running, close the Zune software and disconnect your phone.
  2. Open Certificate Manager. To do this, click Start, type certmgr.msc, and press Enter.
  3. Expand Personal, and then expand Certificates.
  4. Click the heading for the Issued By column to sort the column, and then look for one or more certificates that is issued to "zune-tuner://windowsphone/...".
  5. Right-click that certificate and then click Delete. Click Yes.
  6. From the File menu, click Exit.
  7. Start the Zune software and connect your phone to create a new certificate.

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